A newly graduated college student came to work as an assistant and came to the company in early May. By the beginning of November, there was a small order. In mid-November, there were five out of five orders. In December, there were still several very clear customers. In half a year, there was no single order. After six months, we got 5 orders. Is it luck? Accumulation!
There was not a single year in six months, but she was not allowed to leave. It wasn’t because I was more human. It was because I had been observing her work. I thought she would break out, but it was a matter of time. I summed up her work habits. We can learn from it:
1, especially dare to say, dare to do, say more than wrong, do more, naturally there will be more mistakes, but in her own words, this allows managers to see more errors later Remember it. So her progress is particularly fast!
2, learning something special and meticulous, each time to point out her mistakes or talk about things, she is holding her own book, carefully remembered, and then off work, take out first look, go again.
3, never slack off, many people registered b2b has just registered a dozen or more than a dozen, began to annoyance, think that there is no effect, give up, she has been convinced that can be a single, in addition to dealing with customer e-mail, it began to register B2b, keep registration, never doubt, can not find a new registration, began to update, one of which is when the customer is updated b2b, found that the customer sent an inquiry, began to contact, until the deal!
4, never distinguish the advantages and disadvantages of customers, all customers are treated equally, probably because of fewer customers, as long as the customer needs, to patiently resolve, and some customer inquiries on a word, she does not ignore, patiently inquiries, Answer, Inquire about the information provided, ask, ask to meet the conditions, and then provide customers with a satisfactory answer!
5, a variety of communication methods, e-mail, msn, skype, and so on, as long as the customer is willing to talk, to talk, absolutely do not miss any opportunity to communicate with customers.
6, "The face is very thick", when I talk about the customer or when the old salesman talks about the customer, she always listens quietly, or looks over and then remembers, this is due to the company's environment, compared In harmony, everyone never minds these details!
Relying on these, she continued to accumulate and finally got rewarded. She didn’t really have anything to show for a short time. She was afraid of discouragement. Without the courage to fight and the courage to advance, as long as there is a step by step, there is always time to reach her destination. Maybe you Take another step.
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