The SB-DJJ website said that 47 bomber accidents occurred in July, and more than half of them were DJI drones; Dajiang said that “zero experience†operation would be very dangerous.
Dajiang has always been known as the apple of the drone industry. After a strong entry into the consumer market of drones, Dajiang suddenly ushered in a public opinion storm about the frequent occurrence of bombers and the difficulty of after-sales.
On a website called SB-DJJ UAV, from 2013 to the present, 1800 accidents of drones have been released, of which DJI has occupied the majority. In the past July, SB-DJJ released 47 domestic drone bombings, and there were 24 in Dajiang, accounting for more than half of them. In this regard, Dajiang UAV said that it was "very aggrieved", and its public relations director said that more than 85% of drone accidents were caused by user misuse, and only a small part was due to component failure or other force majeure.
â– Noun explanation
The term “unmanned aircraft†refers to the abnormal flight of the aircraft model due to improper operation or machine failure, and the damage is serious after falling to the ground, which affects the internal structure, or the aircraft model is completely broken and decomposed after falling, which makes the aircraft model completely impossible. The flight is a bomber. If the model is not damaged after falling to the ground, it is called a crash.
1Daiguan drone king aura appears shadow
Dajiang is a Shenzhen company. In the field of consumer-grade drones, it is the king of the world, and firmly occupy the leading position in the industry.
Data show that in 2015, in the consumer drone market between $400 and $1,500 (about 2,660 yuan to about 9,990 yuan), Dajiang occupied the world's 77% market share, ranking first. From 2013 to the present, only in Tmall, Dajiang drone sales exceeded 70,000.
On August 11th, on the SB-DJJ website, a well-known drone enthusiast website in the industry, many users posted that the problem of drone failure occurred frequently, and some users claimed that they were injured by the drone bomber. Chen Zhang, founder of SB-DJJ website, told the Beijing News reporter that since the station was built at the end of 2013, SB-DJJ has exposed a total of about 1,800 drone accident cases. The brand of the drone that was exposed was originally only in Xinjiang. Recently, brands such as Zero Degree and Xiaomi have appeared.
Chen Zhang said that according to the general situation, the number of drones in Dajiang accounted for more than 80%.
In the past July, SB-DJJ seized 47 domestic drone bombing incidents through submissions and background data. There were 24 cases in Dajiang, accounting for more than half of them.
Chen Zhang said that since the development of the drone industry, the accident has reached a stage of eruption. The drone of the drone has occurred every day, but the drone is still not a mainstream product of the masses, so it is only concerned by a small number of people.
On July 18th, a user of the drone, Chen Fang (pseudonym), posted in SD-DJJ that he had exploded after the normal operation of the Dajiang Elf 3A drone for more than two minutes. machine.
Contacted Dajiang Company, its public relations director Wang Fan responded that according to statistics from the post-sales department of Dajiang, more than 85% of drone accidents are caused by user misuse, and there are technical problems. A small number of products are due to component failure. There are also force majeure factors, such as being hit by a bird, and a lighter aircraft encounters a strong wind that deviates from the motion track.
Wang Fan said that there are three types of common accidents: one is side or rear impact when flying over-the-horizon; the other is due to the user's unstable operation after the attitude mode is activated; the third is that the user has a deviation in function understanding. Causes a return impact or other accident.
In the case of drone bombing accidents, Dajiang drones accounted for the majority of the arguments, Wang Fan said: "We are also a little wronged, some helpless, may make a big move." Chen said also said that Dajiang The sales of drones are the largest, so the number of accidents is also the highest.
Log in to the official website of Dajiang UAV and find that the price of its drone ranges from 3,000 yuan to more than 20,000 yuan. According to statistics, in 2010, the sales revenue of Dajiang was only 3 million yuan. In 2012, it increased to 200 million yuan. In 2013, it reached 800 million yuan. In 2014, it reached 3 billion yuan. In 2015, it is expected to exceed 6 billion yuan. This data has not been confirmed by Dajiang.
2 "Little white user" improper operation is the root of the bomber?
For the recent bombing, Chen Zhang also has his own opinion. He believes that there is no restriction on the use of drones. Two or three years ago, when there were only one or two drone sellers, the manufacturers did not produce the whole machine. In addition to the core controller, all others need to be installed by themselves. Only when they have played the model can they be installed and have the basics to play.
In other words, most of the previous contacts with drones are enthusiasts. The Beijing News reporter found that in the SB-DJJ website drone bomber accident post, many users complained that the drone operation is complicated and inconvenient to use.
With the introduction of Dajiang Innovations to introduce entry-level products with prices ranging from 3,000 yuan to 5,000 yuan, drones have entered the mass market, and a large number of ordinary users who have never been exposed to drones have purchased drones, and the situation has changed.
According to UBM statistics, in 2015, China exported 891,000 UAVs, an increase of 427.2% year-on-year, and supplied about 70% of the world's drone demand. According to the "2016 China UAV Industry Research Report" released by iResearch, the national drone market has entered a rapid growth period. By 2025, the total domestic drone market is expected to reach 75 billion yuan.
Wang Fan said that Dajiang does not think that the drone is a toy. The drones in Dajiang are more than 3,000 yuan. The drone is a sophisticated aerial camera. Wang Fan reminded that the "small white user" with zero flight experience must look at the manual, otherwise it is very dangerous.
In this regard, FPVSYLE UAV founder Ma Wei said that the problem of the bomber is not necessarily related to the research and development capabilities of the manufacturer. At present, the domestic bombing machine is mainly caused by improper human operation, including weather and other reasons. The control of the drone needs to have the basis for operating the model, but there are very few people in the country.
The industry generally believes that the current operation of entry-level drones is much more difficult than consumer-grade products such as mobile phones and home appliances. Unfamiliar with drone operation, it is easy to cause losses and even affect third parties.
Some analysts believe that the price of drones is becoming more and more civilian. In fact, the entire consumer-grade UAV industry is also full of embarrassment, which lowers the threshold of drones as professional equipment. Due to imperfect technology, safety and reliability. Can not be met, resulting in frequent accidents. Which is important in market and security, it is difficult to find a balance in Dajiang.
3 excessive after-sale expenses cause user disputes
A number of respondents also said that drones were too troublesome after-sales maintenance.
Chen Zhang said that in addition to the frequent occurrence of drone accidents, there are many problems with product software quality problems and maintenance. The problem with drones is to determine responsibility through data analysis, but many consumers are not satisfied with the results of this data analysis. In addition, the maintenance costs are also very high. In November 2013, it was a 2,500-dollar drone with a maintenance cost of 2,000 yuan.
An 18-year-old male student in Heilongjiang, Wang Ming (a pseudonym), just bought a UAV with a value of 4,999 yuan in the past few days. The new machine arrived for three days due to improper personal operation, causing the air to run out of control, and the main board had a problem. Maintenance costs totaled 1189 yuan, accounting for 23.8% of the price. He also said that the maintenance costs are higher.
In this regard, Wang Fan said that the problem of excessive maintenance costs is a difficult problem in the industry. Because the drone is an electronic product, the main board is the core component. Dajiang hopes to lower the price, but the technology products are like TVs and mobile phones. The profit of the machine is very low.
In addition, the maintenance system of the Dajiang UAV has also been criticized by some users. Some users claim that the maintenance mode of Dajiang is too closed, and only the accessories purchased from the official channels of Dajiang can be used normally. Sometimes it's just a small part failure, but it has to be replaced a lot when repairing.
On this issue, Wang Fan said that during the maintenance process, some components can only be replaced and cannot be repaired. The integrated design of electronic products also brings great troubles to the after-sales service. Some small parts may cause problems in large-area replacement parts. For example, when encountering drones and other problems, Dajiang will recommend discounts for consumers to a new one.
4 small drone supervision is still in a blur zone
According to the "Regulations on the Operation of Light and Small UAVs (Trial)" issued by the Civil Aviation Administration of China, unmanned aerial vehicles of less than 7 kilograms are operated within the line of sight (under 120m, within 500m) without license management, and under 7kg and 116kg are included in the association management. More than 116 kilograms are directly managed by the Civil Aviation Administration. It is understood that the consumer-oriented drones for the public are basically under 7 kilograms and are currently not subject to licenses.
According to the regulations of the National Civil Aviation Administration, from April 2014, the drone driver qualification and training quality management is under the responsibility of the China Aircraft Owners and Pilots Association (AOPA).
According to the incomplete statistics of the Chinese Aircraft Owners and Pilots Association, there are currently more than 20,000 drones in China. As of December 31 last year, the number of licensed drone operators in the country was only 2,142, which means that About 90% of drone operators are “undocumented flightsâ€, and operational errors are considered to be the biggest cause of safety accidents caused by drone bombers.
According to industry insiders, due to the obvious trend of miniaturization of drones in recent years, the Civil Aviation Administration is formulating new rules to strengthen this part of the supervision. In the future, small drones will not be excluded from management.
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